Terms and conditions
Same Business day payment facility to transfer funds to UK account (Cut off timings)
We would like to inform you that, we have changed cut off timings for Same business day payment using internet banking from 1300hrs to 1700hrs. You can only transfer to your registered payee using this facility.
Please note: We are in the process of updating our Terms and Conditions to reflect the cut off time changes accordingly.
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Internet Banking and Mobile Banking >
Notice Savings Account (Branch) >
AllianceCU Fixed Rate Account >
AllianceCU Bonus Saver – series two >
AllianceCU SuperSaver Savings Account – Bonus Saver >
AllianceCU SuperSaver Savings Accounts – Series Issue >
AllianceCU Remittance Account >
AllianceCU Bonus Saver Account >
Internet Banking and Mobile Banking
Current Internet Banking and Asia Banking Terms and Conditions
- applicable w.e.f. November 30, 2018 Internet Banking and Asia Banking TNC ver 2. 6
- applicable w.e.f. from January 15, 2017 Mobile App TNC
Historic Internet Banking Terms and Conditions
- applicable w.e.f. December 22, 2016 Internet Banking and Asia Banking TNC ver 2.5
- applicable w.e.f. from December 22, 2016 Mobile App TNC
- applicable w.e.f. December 22, 2015 ver 2.4
- applicable w.e.f. November 1, 2014 ver 2.3
- applicable w.e.f. July 1, 2013 ver 2.2
- applicable w.e.f March 1, 2012 ver 2.1
- applicable w.e.f 01st January 2012 ver 2.0
- applicable w.e.f 01st February 2010 ver 1.6
- applicable w.e.f 01st November 2009 ver 1.5
- applicable w.e.f 01st August 2009 ver 1.4
- applicable w.e.f 01st April 2008
- prior 01st April 2008
Asia Banking Service
Mobile Banking Service
Personal Banking
Current Terms and Conditions
Historic Terms and Conditions
- Applicable from September 17, 2020
- Applicable from September 9, 2020
- Applicable from June 20, 2018 v2.10
- Applicable from January 11, 2018 v2.9
- Applicable from March 03, 2017 v2.8
- Applicable from November 23, 2016 v2.7
- Applicable from October 7, 2016 ver 2.6
- applicable w.e.f. December 22, 2015 ver 2.5
- applicable from November 1, 2014 ver 2.4
- applicable from August 1, 2013 ver 2.3
- applicable from July 12, 2012 ver 2.2
- applicable from March 1, 2012 ver 2.1
- applicable from January 1, 2012 ver 2.0
- applicable from August 15, 2011 ver 1.14
- applicable from February 4, 2011 ver 1.13
- applicable from December 31, 2010 ver 1.12
- applicable from October 14, 2010 ver 1.11
- applicable from February 1, 2010 ver 1.10
- applicable from January 1, 2010 ver 1.9
- applicable from November 1, 2009 ver 1.8
- applicable from w.e.f August, 2009 ver 1.7
- applicable April 1 to October 1, 2008 ver 1.4
- prior February 1 to April 1, 2008 ver 1.3
- prior February 1, 2008 ver 1.2
Debit Card Terms and Conditions
- Debit Card Terms and Conditions applicable from January 19, 2017
- 3d Secure Terms and Conditions applicable from December 2016
Historic Terms and Conditions
Business Banking
Current Terms and Conditions
- Applicable from January 15, 2018 v1.9
- applicable w.e.f from December 22, 2016 Business Savings Account TnC ver 1.1
Online Forex Payment Services
- Online Forex Payment Services applicable from May 3, 2017
- FX transfers on Corporate Internet banking applicable from August 7, 2017
Historic Terms and Conditions
- Applicable from March 03, 2017 v1.8
- Online Forex Payment Services applicable from May 14, 2015
- Applicable from November 23, 2016 v1.7
- applicable w.e.f prior to December 22, 2016 Business Savings Account TnC ver 1.0
- applicable from October 27, 2016 ver 1.6
- applicable from December 22, 2015 ver 1.5
- applicable from November 1, 2014 ver 1.4
- applicable from July 1, 2013 ver 1.3
- applicable from January 1, 2012 ver 1.2
- applicable from December 31, 2010 ver 1.1
- applicable from November 01, 2009 ver 1.0
AllianceCU Fixed Rate Account
Current Terms and Conditions
Historic Terms and Conditions
- ver 1.21 applicable w.e.f. March 03, 2017
- ver 1.20 applicable w.e.f. January 31, 2017
- ver 1.19 applicable w.e.f. December 22, 2015
- ver 1.18 applicable w.e.f. April 3, 2014 (pdf)
- ver 1.17 applicable w.e.f. July 1, 2013 (pdf)
- ver 1.16 applicable w.e.f. April 25, 2013 (pdf)
- ver 1.15 applicable w.e.f. October 1, 2012 (pdf)
- ver 1.14 applicable w.e.f. August 22, 2012 (pdf)
- ver 1.13 applicable w.e.f. June 20, 2012 (pdf)
- ver 1.12 applicable w.e.f. January 1, 2012 (pdf)
- ver 1.11 applicable w.e.f February 11, 2011 (pdf)
- ver 1.10 applicable w.e.f December 31, 2010 (pdf)
- ver 1.9 applicable w.e.f June 21, 2010 (pdf)
- ver 1.8 applicable w.e.f April 01, 2010 (pdf)
- ver 1.7 applicable w.e.f November 01, 2009 (pdf)
- ver 1.6 applicable w.e.f July 15, 2009 (pdf)
- ver 1.5 prior July 15, 2009 (pdf)
- ver 1.4 prior June 11, 2009 (pdf)
- ver 1.3 prior April 20, 2009 (pdf)
- ver 1.2 prior January 29, 2009 (pdf)
- ver 1.1 prior December 24, 2008 (pdf)
AllianceCU Accounts
Current Terms and Conditions
Historic Terms and Conditions
- ver 1.20 applicable for all new accounts w.e.f. 14th February , 2020 (pdf)
- ver 1.19 applicable w.e.f. November 30, 2018 (pdf)
- ver 1.18 applicable w.e.f. March 03, 2017 (pdf)
- ver 1.17 applicable w.e.f. December 06, 2016 (pdf)
- ver 1.16 applicable w.e.f. December 22, 2015 (pdf)
- ver 1.15 applicable w.e.f. July 1, 2013 (pdf)
- ver 1.14 applicable w.e.f. April 25, 2013 (pdf)
- ver 1.13 applicable w.e.f. October 1, 2012 (pdf)
- ver 1.12 applicable w.e.f. August 22, 2012 (pdf)
- ver 1.11 applicable w.e.f. January 1, 2012 (pdf)
- ver 1.10 applicable w.e.f February 11, 2011 (pdf)
- ver 1.9 applicable w.e.f December 31, 2010 (pdf)
- ver 1.8 applicable w.e.f August 21, 2010 (pdf)
- ver 1.7 applicable w.e.f November 01, 2009 (pdf)
- ver 1.6 applicable w.e.f July 15, 2009 (pdf)
- ver 1.5 prior July 15, 2009 (pdf)
- ver 1.4 prior July 7, 2009 (pdf)
- ver 1.3 prior April 20, 2009 (pdf)
- ver 1.2 prior January 29, 2009 (pdf)
- ver 1.1 prior October 18, 2007 (pdf)
- AllianceCU Savings Promotional Offer Terms and Conditions (pdf)
- AllianceCU Savings Promotional Offer Terms and Conditions Ver. 2 (pdf)
AllianceCU Bonus Saver – Series Two
Current Terms and Conditions
This Product is no longer available to new customers.
Historic Terms and Conditions
AllianceCU SuperSaver Savings Account – Bonus Saver
Current Terms and Conditions
This Product is no longer available to new customers
Historic Terms and Conditions
AllianceCU SuperSaver Savings Account – Series Issue
Current Terms and Conditions
Historic Terms and Conditions
- General Terms and Conditions - applicable from March 03, 2017 ver 1.3
- AllianceCU SuperSaver Savings Account – Issue One - applicable from December 06, 2016 ver 1.2
- General Terms and Conditions - applicable from December 06, 2016 ver 1.2
- General Terms and Conditions - applicable from December 22, 2015 ver 1.1
- AllianceCU SuperSaver Savings Account – Issue One - applicable from December 22, 2015 ver 1.1
Money Transfers
Current Terms and Conditions
- Account Holders applicable from Nov 1, 2020
- Non-Account Holders applicable from June 26, 2017 ver 1.8
Historic Terms and Conditions
Promotional Offers
Current Terms and Conditions
- Common Money Transfers applicable from November 15, 2019
- INR 1000 extra on your first remittance to Jan 1, 2020
- Refer-a-friend program for UK Current Account (HVCA)
Historic Terms and Conditions
- Incentive on Repeat Transfers
- INR 1000 extra on your first remittance to NRE NRO Bank account
- Wonderchef offer Terms and Conditions
- Zero Fees on your money transfers to Asia
- Common Money Transfers applicable from feb 13, 2019
- Common Money Transfer
- Referral Program
- Mobile Banking App Offer
- 20 Paise Preferential Rate offer
- YuppTV Promotional Offer
- Cash Back Offer
- Navratri Promotional Offer
- Mobile App €10 cash back
- Festive offer
- Provogue watch offer Terms and Conditions
- Asia Calling Card Terms and Conditions
- Zero charges on money transfers to Asia offer
- Transfer Money to Asia for a Chance to Win GBP 100 Cash Back
- No Charges on Money Transfers to Asia with a AllianceCU Remittance Account
- TRANSFER MONEY AND WIN AN iPAD MINI* OR GIFT VOUCHERS WORTH GBP 100
- Diwali 2013: Free Silver Coin Special Offer
- Remit Fly Diwali TNC
Travel Money
Historic Terms and Conditions
- applicable from June 10, 2015
- Indra Travel Terms and Conditions
- Aether Mobile Terms and Conditions
- applicable from February 24, 2015
- applicable from October 1, 2013
- applicable from September 2, 2013
- applicable from June 1, 2013
- applicable from May 22, 2013
- applicable from May 15, 2013
- applicable from May 08, 2013
- applicable from January 14, 2013